Frequently Asked Questions
Everything you need to know about shopping with Reebok EU.
What are your delivery options and timeframes?
We offer standard delivery across the EU, typically arriving within 3-5 business days. Express shipping is also available for most regions, delivering within 1-2 business days.
How can I return an item and is it free?
You can return your order for free within 30 days of receipt. Simply use the prepaid return label included in your package or generate a new one via our online returns portal.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment methods like PayPal, Apple Pay, and Klarna for flexible financing.
How do I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your feet or body and comparing the results to our charts to ensure the perfect fit for your athletic gear.
Can I exchange an item for a different size?
Currently, we do not offer direct exchanges. If you need a different size, please return the original item for a refund and place a new order for the desired size.